ibakepro is a cloud-based bakery business management platform. We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy applies to account holders and authorised users of ibakepro, end customers whose information is entered into ibakepro by users, and visitors to our website. ibakepro is a business-to-business platform, and users control how end customer data is collected and stored.
We collect information you provide directly, including:
We also automatically collect technical information such as IP address, device type, browser, and usage patterns for security, fraud prevention, and improving the platform.
ibakepro includes optional AI-powered features. Input data is used only to generate requested outputs. User content is not used to train or improve AI models. Users are responsible for verifying AI-generated outputs before relying on them.
Users select a preferred data region during signup (Australia, United States, or Europe). We endeavour to store and process data in the selected region. Limited cross-region processing may occur for service availability, support, security, or third-party integrations.
We use Google Cloud Platform for backend infrastructure, storage, and data processing. Your data is stored in your selected region.
Subscription billing is processed by Stripe. Users may also configure Stripe, PayPal, or Square to accept payments from their customers.
We use additional third-party providers for communications and other platform functionality. Where data is processed by third parties, we take reasonable steps to ensure appropriate security and privacy safeguards.
We implement appropriate technical and organisational measures to protect your personal information, including access controls, authentication, encryption, and monitoring. No system is completely secure, and absolute security cannot be guaranteed.
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Data is securely deleted or anonymised when no longer needed.
You may request access to, correction of, or deletion of personal information we hold about you by contacting us. End customers should contact the business they dealt with directly, as ibakepro processes their information on behalf of users.
We use cookies and similar technologies for sessions, performance, and analytics. You can manage cookies through your browser settings, though some features may not function correctly without them.
If you have questions about this Privacy Policy or our handling of personal information, please contact us at hello@ibakepro.com. We are based in New South Wales, Australia.
Last updated: January 6, 2025