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Terms of Service

These Terms of Service govern your access to and use of the ibakepro platform, a cloud-based bakery business management platform. By using the platform, you agree to these Terms. If you do not agree, do not use the platform.

Eligibility

By creating an account, you confirm that you have the legal authority to enter into a binding agreement on behalf of yourself or your business. You must operate a bakery, cake decorating business, or related business to use ibakepro. You are responsible for ensuring that anyone you authorise to use your account complies with these Terms.

Account Registration

  • Provide accurate and complete information when creating an account
  • Maintain the confidentiality of your credentials
  • Notify ibakepro immediately of any unauthorised use
  • You are responsible for all activity that occurs under your account

User Content

Users retain ownership of uploaded content, custom fields, and configurations. By using the platform, you grant ibakepro a non-exclusive, worldwide, royalty-free license to store, process, and display content as necessary to operate the platform.

Users are responsible for the lawful collection, storage, and processing of any third-party data.

AI-Generated Content

AI features are provided as-is. User data submitted to AI features is used only to generate requested outputs and is not used to train AI models. ibakepro does not guarantee accuracy or suitability of AI outputs. Users must verify results before relying on them.

Intellectual Property

ibakepro owns all intellectual property in the platform, including software, designs, documentation, and branding. Users may not reproduce, modify, or create derivative works of the platform without explicit permission. User content remains the property of the user.

Payments and Subscriptions

Access to certain features requires a subscription, billed through Stripe. ibakepro does not store full credit card details. Limited payment info (e.g., last 4 digits) may be stored for identification and billing purposes.

Subscription fees are billed in advance and are non-refundable, except as required by law. Certain features have usage limits or fair use policies. "Unlimited" usage is subject to reasonable limits for normal bakery business operations.

Fair Use and Prohibited Activities

The platform may only be used for its intended purpose. Prohibited activities include:

  • Sending bulk emails, spam, or unsolicited communications
  • Scraping or exporting data for unauthorised purposes
  • Circumventing usage limits or platform restrictions
  • Using the platform for illegal or unrelated commercial purposes

ibakepro reserves the right to limit or suspend features exceeding fair use, suspend or terminate accounts for abuse, and remove content that violates these Terms.

Account Suspension and Termination

ibakepro may suspend or terminate accounts for violations of Terms, non-payment, or abuse of the platform. Data may be deleted or anonymised upon termination. Certain obligations (e.g., payment obligations, indemnification) survive termination.

Service Disclaimers

The platform is provided "as-is" and "as-available". ibakepro does not guarantee uninterrupted or error-free operation. Features, APIs, and AI outputs may change, be updated, or discontinued without notice.

Limitation of Liability

ibakepro is not liable for indirect, incidental, consequential, or special damages. We are not responsible for AI outputs, third-party integrations, or user content misuse or errors. Maximum liability is limited to fees paid by the user in the prior 12 months.

Indemnification

You agree to indemnify and hold harmless ibakepro, its affiliates, officers, and employees from claims, losses, damages, or expenses arising from your use of the platform, violation of these Terms, user content, or breach of law or third-party rights.

Governing Law

These Terms are governed by the laws of New South Wales, Australia. Disputes must first attempt good-faith negotiation. Any unresolved disputes are subject to the courts of New South Wales.

Changes to Terms

ibakepro may update these Terms from time to time. Updates will be posted on the platform or sent by email. Continued use constitutes acceptance of updated Terms.

Contact Us

Questions about these Terms of Service should be sent to hello@ibakepro.com. We are based in New South Wales, Australia.

Last updated: January 6, 2025